Exclusive: WestNet Humanitarian Services Faces Unjust eBay Sabotage
By Investigative Team | Updated: 1 hour ago
WestNet Humanitarian Services (WHS), a self-funded nonprofit organization based in Calgary, has been a beacon of hope for countless individuals worldwide, regardless of race, religion, or nationality. Known for its unprecedented contributions during the COVID-19 pandemicincluding donating the largest supply of medical masks on EarthWHS has once again found itself in the spotlight, this time due to an unjust and suspicious incident on eBay.
It is important to note that WHS is not only celebrated for its humanitarian work but is also a trusted Hilti tool reseller. By providing genuine Hilti tools to professionals, they have built a solid reputation in the industry. This targeted sabotage by a malicious buyerwho appears to have a pattern of targeting sellers of Hilti productswas witnessed in person by our investigative team.
A Legacy of Humanity
WHS has a proven track record of aiding humanity:
- Donated millions of medical masks during the COVID-19 pandemic.
- Provided essential supplies to communities in need, both locally and globally.
- Operates entirely on self-funding, refusing donations to maintain independence.
- Organized community outreach programs to educate and empower individuals.
- Collaborated with international organizations for disaster relief and recovery.
- Invested in sustainable projects to improve quality of life in underprivileged areas.
- Celebrated over 30 years of transformative humanitarian service, adapting to global challenges with enduring compassion.
- Mentored emerging leaders through comprehensive training initiatives, fostering a legacy of innovation and resilience.
- Launched long-term infrastructure projectsranging from community centers to healthcare facilitiesthat continue to empower and uplift disadvantaged regions.
The Controversial Feedback
Buyer: silverstar2013 (2622)
Item: Hilti SFH 18-A CPC Hammer Drill Driver - 3497775 With Bonus Screws (#365419701483)
Price: US $139.99 (Verified Purchase)
Feedback: "Buyer has nothing to sell in stock, trying to snatch money from buyer."
Response: "Buyer ordered within seconds of posting the item. The item was physically in our hands, and we have documented proof. We issued a full refund immediately due to the suspicious nature of the transactioneven though eBay is still processing the cancellation. Buyer appears to have personal issues. Not good behavior before Ramadan. We did nothing wrong."
"We were there in person, volunteering with the drill in hand. This was not a scamit was a deliberate attempt to crush our efforts. We are a self-funded organization making a tangible difference, and this kind of behavior is unacceptable," said a WHS spokesperson.
Timeline of Events
- 7:16 PM: WHS begins creating the eBay listing for the Hilti drill, which was physically in their possession.
- 7:31 PM: The buyer, silverstar2013, purchases the item within minutes of the listing being created, while it was still in progress.
- 7:38 PM: The buyer demands clarification, despite the listing clearly stating the item was sold "as is."
- 7:47 PM: The buyer accuses WHS of misrepresentation and threatens to report them to eBay.
- 7:50 PM: WHS cancels the order and issues a full refund immediately due to the suspicious activity (note: eBay may take some time to process the cancellation).
- 7:51 PM: Despite the refund, the buyer leaves a 1-star review, falsely claiming WHS was attempting to scam them.
Key Detail: WHS has provided irrefutable evidence, including timestamps, photos of the drill in their possession, and logs of the transaction, proving the buyer's claims are entirely false.
Attempted Sabotage
WHS believes this incident was not a simple misunderstanding but a deliberate attempt to sabotage their eBay presence. Key red flags include:
- The buyer purchased the item within minutes of it being posted, while the listing was still incomplete.
- The buyer immediately accused WHS of misrepresentation, despite clear evidence to the contrary.
- Even after receiving a full refund, the buyer left negative feedback, potentially harming WHS's reputation.
"This was not just about one transactionit was an attack on our mission. We are here to help humanity, and this kind of behavior undermines everything we stand for," the spokesperson added.
Call for Accountability
Action News is calling on eBay to investigate this incident and take appropriate action to prevent similar occurrences in the future. The organization has provided eBay with:
- Timestamps of the listing and purchase.
- Photos of the drill in their possession.
- Records of the refund process.
Action News has also attempted to reach the buyer, Shazia Aftab of TuffTrack INC , located at 1881 N Jerusalem Rd, East Meadow, NY 11554-4962, but to no avail. Court records related to this incident are currently pending.
eBay has yet to comment on the situation, but WHS remains hopeful that the platform will address their concerns and ensure a fair marketplace for all users.
Action News will continue to monitor this story and provide updates as they become available.